Returns & Exchanges
At Chaos & Kindness, we want you to love your gear, but if something isn't right, we offer easy returns and exchanges within 30 days of purchase. Items must be in their original, unwashed condition with tags attached to ensure a smooth processing experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging or a sturdy mailer, ensuring all original tags are still attached.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking receipt until your refund or exchange is confirmed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing